Terms & Conditions

Use of Services

Shield Point Pest Control provides residential and commercial pest management services across Ontario. By booking a service, you agree to provide accurate information and cooperate with service requirements.

Appointments & Scheduling

Service appointments are scheduled based on technician availability and operational conditions.

• Same-day service may vary depending on availability
• Please provide safe access to treatment areas
• Missed appointments may require rescheduling fees
• Emergency services may involve additional charges

Payment Terms

Payment is due upon completion of services unless otherwise agreed. Quotes provided are estimates and may vary depending on infestation severity or property conditions.

• Accepted payment methods will be confirmed before service
• Late payments may result in additional fees
• Deposits may be required for certain treatments

Service Guarantees

Certain pest control services may include limited warranties or follow-up guarantees. Warranty terms depend on the service type, infestation conditions, and customer cooperation.

Re-infestation caused by external factors, poor sanitation, or structural issues may not be covered under warranty.

Customer Responsibilities

Customers are responsible for following all preparation and post-treatment instructions provided by our technicians.

• Ensure pets and children remain away from treatment areas
• Complete pre-treatment preparation when required
• Report pest activity accurately for proper assessment
• Maintain cleanliness and prevention recommendations

Limitation of Liability

Shield Point Pest Control is not responsible for damages caused by existing infestations, structural defects, or customer failure to follow provided instructions.

While we strive for complete pest elimination, results may vary depending on infestation severity and environmental conditions.

Website Usage

All website content including text, graphics, branding, and design elements are the property of Shield Point Pest Control and may not be copied or reused without written permission.

Policy Updates

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our website and services indicates acceptance of updated terms.